Website / IT Support Officer. East Sussex £20-25k +benefits
This vacancy is being advertised on behalf of Pay Monthly 2 Recruit who is operating as an employment agency.
The Company: Our Client based in East Sussex is a well established local supplier and manufacturer of packaging materials and display equipment. They are looking for an experienced Website developer / It support officer.
Job Title: IT Support Officer
Job Purpose: To provide Technical support functions and management of Website, Intranet, servers, hubs, routers, firewall and switches. Ensure network has capacity to meet the needs of the business.
The Position
· Test & Evaluate new technology research, learn & evaluate new software
· Database design/management
· Web design/Intranet development/management
· Monitor and maintain network and workstations (hardware and software) ensuring network availability to all system users and systems running smoothly
· Troubleshoot system and network problems and find solutions
· Install all new equipment/hardware (Servers, printers, computer work stations etc)
· Set up new user accounts, permissions and passwords
· Oversee security of all systems, internet including installation of virus protection
· Monitor and maintain back up including rotation of backup tapes
· Log P3000 problems/errors/enhancement or training issues onto Abaca web support
· Monitor, report and fix responses from Abaca Systems and carry out any of training
· Monitor and order IT equipment/software including RF Scanners confirming costs through HR and Finance Director
· Ensure smooth running of all IT systems (including print, email, provisions and phone system)
· Ensure IT facilities meet the needs of individuals provide appropriate support or advice as required
· Train staff on necessary IT systems and management software, report any necessary external training required
· Report hardware faults to third party companies, return hardware to third party companies for repair if necessary, and ensure the faults are completed, in consultation with HR and Finance Director
· Plan future improvements and suggest IT solutions for needs of the business
Benefits/rewards
· Healthcare & Pension contribution after qualifying periods
· Company Mobile
Salary & holiday entitlement
· 28 days holiday - includes bank holidays
· Competitive salary range dependant on candidates level of experience
Experience/Skills
· Website/ Intranet development and design skills
· Considerable network system design & development methods & techniques
· Considerable knowledge of computer network system protocols
· Good knowledge of IP addressing & TCP/IP networking
· Excellent communication skills
· Ability to troubleshoot and have good problem solving skills
· Experience in handling PC support questions
Competencies for Success
· Understanding the business needs and requirements of users
· Dedicated to keeping skills and knowledge fresh and up to date
· Ability to work under pressure and work to tight deadlines
· Dealing effectively with unexpected situations, taking advantage of opportunities and overcoming problems
· Self motivated detail-oriented and organized.
· Flexibility towards working hours
Please send a covering letter and your CV to sales@2recruit.co.uk quoting ref PM2R/70/IT
www.2recruit.co.uk
We endeavour to reply to all applications; however due to the high amount of online applications we receive, if you haven’t heard from us within 14 days, you have been unsuccessful with this particular role. If your application is not suitable for this position your CV will also be considered for any other vacancies we may have. You are very welcome to apply future advertisements placed by Pay Monthly 2 Recruit
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T: 08452 577003
